Customer services manager  

 

  • Salario (€):
    30.000 - 36.000
  • Contrato:
    Indefinido (Indefinido)
  • Jornada:
    Completa, Completo
  • Experiencia laboral:
    1 Año
  • Formación:
    Graduado Escolar

La oferta no está activa y no admite más candidaturas.

Detalles:

Multinational Logistic Company


Reporting to the Service Delivery Director, key responsibilities are:

- Responsibility for ensuring the highest level of service is delivered to the client
- Responsibility for building and nurturing a strong and effective relationship between the company and the client
- Responsibility for initiating and driving through the continuous improvement process between the company and the client
- Responsibility for account profitability
- Responsibility for building and nurturing a strong and effective relationship between the company and key carrier partners
- Liaising with Head of operations and planning, and dedicated operations staff to ensure that all contract obligations are adhered to and exceeded
- Liaising with Logistics solutions manager and logistics analysts in providing the necessary support to identify cost initiatives within the contract
- Liaising with all centrally based resource as required to ensure the best level of service is provided to our client
- Initia

Mínimo: - Graduate (or equivalent) with a minimum 5 years client liaison / sales experience " Self motivated, performance driven individual with the strength of character to make decisions independently of others " Ability to influence the client to drive through change " Ability to assess alternative solutions quickly and make a commercial judgement " A flexible approach to work in a dynamic, pressurised environment " Possessing of the inter-personal skills and integrity to develop true partnership relationships with both the Client and carriers alike " Experience of project management & process re-engineering " High levels of numeracy and literacy " High level of IT & PC literacy and ability to adapt to new technology " Fluent in English, Spanish and French

Deseado: - Graduate (or equivalent) with a minimum 5 years client liaison / sales experience " Self motivated, performance driven individual with the strength of character to make decisions independently of others " Ability to influence the client to drive through change " Ability to assess alternative solutions quickly and make a commercial judgement " A flexible approach to work in a dynamic, pressurised environment " Possessing of the inter-personal skills and integrity to develop true partnership relationships with both the Client and carriers alike " Experience of project management & process re-engineering " High levels of numeracy and literacy " High level of IT & PC literacy and ability to adapt to new technology " Fluent in English, Spanish and French

 

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